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A PTS Top Ten Report |
![]() Web Site Design, Usability, Documentation |
![]() Phillip T. Scarborough PTS Technical Writing |
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Marketing Mistake #1 -
Trying to market to as wide an
audience as possible
You can't be everything to
everyone, no matter how hard you try. Marketing Mistake #2 - Focusing too much on you or your company How many times have you
seen a site that says something like, "We're an established, 100-year
company listed on the NASDAQ with over 10 billion dollars in sales, powered
by our cutting-edge, state-of-the-art blah-blah-blah technology..." Marketing Mistake #3 - Sticking with a marketing strategy that doesn't work Don't get caught up in the idea that 'things will get better' if you're not seeing results with your current marketing strategy. If you do the same things, you can expect the same results. If you've put in an honest effort and it's simply not giving you the results you're looking for, then it's time to try something else. Marketing Mistake #4 - Changing or discarding a strategy that works It's easy to feel
'bored' with the same old thing... but if you have a winning marketing
strategy that consistently gives results, then why change it? Marketing Mistake #5 - Inconsistent or no follow-ups Although some people buy on impulse, many prefer to think things over first. There can be any number of reasons why a prospect doesn't buy right away: money's tight at the time, they have other pressing concerns, they were distracted before they could purchase... whatever the reason, be sure to follow up with your prospects. You'll be much more likely to catch them at a time that they're ready to buy. Marketing Mistake #6 - Taking a passive, rather than a pro-active role Sitting back and waiting for money to fall into your lap just isn't going to work -- no matter how 'automated' your business is, or how wonderful your product. Take an active role in marketing your business... and that includes asking for referrals. Let your customers know that you'll do what you can make them happy, and ask them to pass along your URL to others who may be interested. Marketing Mistake #7 - Expecting prospects to do too much Don't you just hate
visiting a site, only to find that you either have to call for more
information, or fill out a nosy form with lots of personal information so
that the business can call you? Most people don't want to risk a
high-pressure sales call, so they won't bother. Marketing Mistake #8 - Assuming that visitors know what to do I remember visiting one
particular site not too long ago. I read the sales pitch and browsed the
site... only to find a telephone number and a small form with a place for my
email address. Confused, I thought, 'Am I supposed to call to order? What
does the form do? Is it a newsletter signup box or is it an ordering form?
How do I place an order?' Marketing Mistake #9 - Trying to do everything for free -- Or not enough Many beginners try every
free promotion method they can find. Others think that free promotions are
useless, so they shell out large amounts of cash on what they believe are
"effective" marketing methods. Marketing Mistake #10 - Basing your marketing plan solely on assumptions or advice People often make the mistake of submitting too many pages per day to the search engines. This often results in the search engines simply ignoring many of the pages which have been submitted from that site. Ideally, you should submit no more than 1 page per day to the search engines. While many search engines accept more than 1 page per day from a particular domain, there are some which only accept 1 page per day. Hence, by limiting yourself to a maximum of one page per day, you ensure that you stay within the limits of all the search engines.
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