Phillip's Writing Rules
 
Write assertively, I think. 
Be more or less specific.  
Avoid cliché like the plague. 
Ambiguity is more or less undesirable.
And don't start a sentence with a conjunction.

Web Site Design, Usability, Documentation		        
          
            

  Phillip Scarborough
        President
         
       
 

documentation services consultant     
 Click here to see the
Top Ten Text Mistakes.		 Documentation Services

Online and print user manuals and documentation
including...

software, operations, procedures, quick-reference, web
applications, courseware, installation, troubleshooting,
emergency instructions, data sheets, and training materials.

 Recently Updated

See Phillip's resume here.		  
       
The most requested PTS documentation services are:
       

Web Content
 See examples of PTS writing for the Web.
User Manuals
 See a PTS example of a user manual.
Help Systems
 See a PTS example of a help system.
       
       

Special Achievements
     
 







 		                       
     1st Place for Excellence in Writing
                          P.R.S.A


Phillip Scarborough won first place for excellence
in writing in a regional competition sponsored by
the Public Relations Society of America.

To win the award, he wrote and produced a ten-
manual, four-video training program for his client,
Winegrowers of California, a trade association of
growers and vintners.




10-manual, 4-video training program,
       Winegrowers of California
     
     
                             
Danger's "Hiptop" (now the T-Mobile
SideKick) wins 1st in its class in Las Vegas.

Phillip Scarborough helped write the manual
and Quick-Start guide for Danger's "hiptop,"
an all-in-one consumer product. He also did
all of the usability testing on the hiptop.

The hiptop won first in its class and second
overall, out of 15,000 new products at the
Consumer Electronics show in Las Vegas.

 

  
       The "Hiptop"

 Danger

 
               Now the
        T-Mobile "Sidekick"